Account Managers (all levels/not sales)

Multiple agency partners are looking to add to their account teams; starting from mid-level up to Group Account Director. Roles vary from remote opportunities to onsite in CT, MA, NY, or CA. Seven roles open!

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SALARY: $50-120K DOE

• Act as primary contact and agency liaison with client contact
• Manage client relationship ensuring satisfaction through meeting objectives, managing expectations, and consistent status updates
• Follow up and remain in regular contact with the client providing status updates through professional and insightful emails and phone calls
• Deliver work and findings to clients through effective presentation materials and communication strategies
• Prepare and craft case studies, decks, and SOWs
• Coordinate project deliverables including scope, budget, timelines, and workflow
• Participate in client planning process including assessment, brand positioning, competitive landscape, and industry trends
• Identify significant research findings and synthesize them in an actionable report
• Assist with managing the client/project’s financial health through a foundational knowledge of P&L, ROI, stakeholders, decision-makers, fiscal year
• Assisting in the identification of new marketing opportunities with existing clients
• Execute  implementation of tactical plans once the strategic plan is approved to carry through client's marketing strategies and ultimately accomplish client's marketing objectives
• Participate in the development and agreement of measurement/success criteria for plan and program evaluation ensuring objectives and measurement benchmarks are clearly defined
• Analyze plan & program performance against key success metrics (ROI, revenue etc)

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• 4+ years’ experience in a digital marketing or creative advertising agency

• Experience working on traditional and digital brand building/channels

• Experience working in a client facing capacity, from handling client queries, to taking full and conclusive briefs

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